culture rummy
culture rummy
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This app is available for your device
culture rummy
This app is available for your device
Contact
+91 4719801039
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the culture rummy?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in without needing a password or email. This simple process allows for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the newly updated app without any further problems. Once installed, you can easily access and play the updated app.
Q1: What is the minimum withdrawal amount in the culture rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means you can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours. This exception can extend the overall process duration beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the funds aren't credited to your wallet within 24 hours, you can contact their care centre for assistance.
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